Terms & conditions
Terms and conditions for booking at Hotel Strandparken.
Good to know
Breakfast
- Weekdays: 06.30-09.30
- Weekends & public holidays: 08.00-10.30
Check-in & check-out
- Rooms are available from 14:00 on the day of arrival
- Check-out at the latest: weekdays 10:00, weekends & public holidays 11:00
- Early check-in or late check-out at 12:00 for a fee of DKK 200 - arranged with reception in advance, not always possible
- If you arrive later than 22:00, please contact us by 16:00 on the day of arrival so we can provide the room access code
Dogs in the room
- Only allowed in selected rooms and by prior arrangement
- DKK 500 per stay
- The dog must not be left alone in the room
Parking
- About 130 public parking spaces around the hotel
- No payment or time limit - the parking rules of Holbæk Municipality apply, parking at your own risk
- Two 11 kW EV chargers in front of the hotel (payment via the Monta app, bring your own cable)
Extra beds & children
- Extra bed in a guest bed: DKK 250 per stay
- Baby cot: DKK 200 per stay
- Must be booked in advance by email or through the booking module
Payment
- We accept all common debit and credit cards
- A fee may apply to foreign credit cards
- Cash payment in both DKK and EUR
- Gift cards and vouchers are handed in at arrival
- The room can be settled at check-out
General terms
1. Booking and conclusion of agreement
1.1: A booking is binding upon verbal or written acceptance, including by email, as well as by conduct giving the hotel reasonable grounds to make arrangements for the intended visit. If the hotel requires a deposit, the booking is only finally confirmed and binding once the deposit has been received.
1.1.1: The hotel reserves the right to charge a deposit. The deposit is not refunded in the event of cancellation and is set individually depending on the size of the booking.
2. Cancellation and changes
2.1: For 1-5 rooms, the booking can be cancelled free of charge until 12:00 noon the day before arrival.
2.2: For 6-10 rooms, the booking can be cancelled free of charge until 14 days before arrival. For 11 rooms or more, until 2 months before arrival.
2.3: If cancelled later than these deadlines, the booking is payable in full, unless the cancellation does not result in a loss for the hotel - for example if all hotel rooms were sold out in the period.
2.4: Changes to the booking (dates, number of guests etc.) are agreed with reception.
2.5: In case of no show, the full amount of the stay is charged.
3. Liability and damages
3.1: After the stay, the room must be returned in the same condition as on arrival through normal tidying carried out by the hotel's staff.
3.2: The hotel reserves the right to charge a fee for extraordinary cleaning if this should prove necessary.
3.3: The hotel reserves the right to charge a fee for restoring the room and its furnishings if they are not returned in the agreed condition.
3.4: Smoking and the use of e-cigarettes are prohibited indoors. A fee is charged in case of violation, and in some cases this may lead to expulsion from the hotel.
4. Settlement and invoices
4.1: When paying by invoice, correct billing details must be sent before the date of the stay. Missing details incur a fee of DKK 200.
4.2: Requests to change an already issued invoice incur an administration fee of DKK 200.
4.2.1: Changes to an issued invoice cannot be made after the due date has passed.
5. Special conditions
5.1: Early check-in at 12:00 or late check-out at 12:00 is possible for a fee of DKK 200 and must be agreed with reception in advance.
5.2: The guest is liable for loss of the key or misuse of the room access code until the matter is resolved, and the hotel reserves the right to replace the lock or access code at the guest's expense.
Do you have questions?
Contact us if you have questions about our terms or booking.