Practical information

We have a lift to all rooms, with the exception of one. We also have rooms designed to be accessible. Please remember to state upon reservation if you require an accessible room.

For 1-5 rooms, you can cancel the booking free of charge until 12.00 on the day before arrival.

For 6-10 rooms, the customer can cancel the booking free of charge up to 14 days before arrival.

Cancellations for 11 rooms and above can be made free of charge up to 2 months before arrival.

In the event of cancellation later than this deadline, the booking must be paid in full unless the customer can demonstrate that the cancellation does not result in a loss for Hotel Strandparken, which will only be the case if all the hotel's rooms have been fully booked throughout the period. In the event of a no-show, this is equated with a cancellation later than 12.00 on the day before arrival, and the booking must be paid in full.

Amendments to the booking are equated with a cancellation if the changes result in a shortened stay or a reduction in the number of rooms. The burden of proof that the cancellation has been received always rests with the customer. The customer may request that Hotel Strandparken provide written documentation confirming that the cancellation has been received. Hotel Strandparken can send this documentation by email, fax or letter. If the documentation does not contain information stating that the cancellation was received too late and the booking must nonetheless be paid, cf. the above, this cannot be taken as an indication that Hotel Strandparken has waived its claim, and Hotel Strandparken therefore reserves the right to collect the payment later, including by debiting the credit card provided in connection with the booking.

We accept all major debit and credit cards. Please note that a surcharge may apply to foreign credit cards.

You can of course also pay in cash, both DKK and EUR. Please note, however, that any change will be given in DKK.

If paying by gift card or vouchers, these must be presented upon arrival.

Settlement for the room can take place at check-out.

Rooms are available from 14:00 on the day of arrival.
If you arrive later than 22:00, it is important that you contact us by email or phone no later than 16 on the day of arrival so we can ensure you receive the access code for your room.

Check-out must be completed by no later than:
Weekdays at 10:00.
Weekends & bank holidays at 11.00.

If you wish for an early check-in as early as 12.00 or a late check-out at 12.00, this is possible for a fee of 200 kr. Please contact reception in advance to inform them of your request. Please note that this will not always be possible, but we will do our best to accommodate your request.

If you arrive early and wish to store your luggage, this can be done at reception.

Children under 18 must always be accompanied by / stay with an adult during their stay.

You can hire bicycles at the hotel by enquiring at reception. The hire rates for a bicycle are as follows:

• 1-4 hours – 50 kr.
• A full day – 100 kr.

Cycle helmets and lights can be borrowed from reception.

If you are a larger group, we will gladly assist with hiring from an external supplier.

Holbæk Municipality has installed 2 x 11 kW charging stations in the car park in front of the hotel.
The provider is Monta, and payment is made via Monta's app.

Please remember to bring your own cable.

We want to create great experiences – every time!

If you have a less than satisfactory experience, we would very much like to hear about it while you are still staying with us – that way, we have the opportunity to resolve the matter immediately.

Feedback can be sent to Hotel Manager Trine Haulund at trine@hotelstrandparken.dk

As a guest at the hotel, you have complimentary access to the facilities at Go2Fitness Holbæk, located approx. 2 km from the hotel. Please ask at reception for an access key to the gym.

We provide free wireless internet throughout the hotel. Connect by selecting Strandparken as your Wi-Fi network. No password is required.

You are welcome to bring a quiet and house-trained dog in selected rooms. Please remember to book this in advance.
A dog in the room costs kr. 500,- per stay.

Please note that dogs must not be left unattended in the room.

Breakfast is served:

Weekdays 06.30-09.30.
Weekends & bank holidays 08.00-10.30.

Once the last member of staff has left, the main entrance is locked. As a guest, you can still enter and exit via the night entrance. Simply use the same code as for your room.

The nearest station is Stenhus station, located 450 m from the hotel.

Holbæk station is located 1.400 m from the hotel. Trains to and from Copenhagen run from here.

Bus and train timetables can be found at www.rejseplanen.dk.

In several of our rooms, it is possible to add an extra guest bed for kr. 250,- per stay. A cot can be added to your reservation for kr. 200,- per stay.

Please note that extra beds must be booked in advance by email or through our booking system.

If several of you are travelling together, we can offer rooms with connecting doors, allowing you to move freely between the rooms. Please note that this must be booked in advance.

There are approx. 130 parking spaces around the hotel. All spaces are public and belong to Holbæk Municipality. There is no time restriction or charge in the car park.

Holbæk Municipality's standard parking regulations apply to the areas, and parking is at your own risk.

Please note that parking coaches and lorries with a maximum permitted gross weight over 3500 kg in Holbæk's car parks is prohibited.

As a rule, we provide a light refresh of your room every day during your stay. If you do not require cleaning, you can display the ‘do not disturb’ sign found in your room.

The hotel is home to Restaurant Blossom – a cosy little oasis for drinks, coffee, dinner or socialising. If you want to ensure a table in our restaurant, we recommend booking in advance.

For menus or table reservations, please visit www.restaurantblossom.dk.

All smoking and the use of e-cigarettes are prohibited indoors at the hotel. Smoking is only permitted by the ashtrays outside the two entrances.

In the event of smoking indoors, a fee will be charged. In certain cases, smoking indoors may lead to expulsion from the hotel.